Privacy Policy

1. Who We Are

downloadin.online operates a free web-based tool that lets you download videos and audio from public links on third-party platforms such as YouTube, TikTok, Facebook, and Instagram. We act as the data controller for the limited information processed through this website.

2. Information We Collect

We keep data collection to a minimum. Depending on how you use the Service, we may process the following:

a) Information you provide: the video URL (link) you paste into the downloader. We use this link only to locate and prepare the file you asked to download.

b) Information collected automatically: when you visit the website or start a download, our servers may automatically record standard technical data such as your IP address, browser type and version, device and operating system information, the pages you visit, referring URLs, and the date and time of your request. This is normal server activity used to operate and secure the Service.

c) What we do NOT collect: we do not ask for or store your name, email address, phone number, physical address, or payment details, because the Service is free and does not use accounts. We do not require registration to download.

3. How We Use Your Information

We use the limited information described above only to:

• Provide the core function of the Service — fetching and delivering the video or audio you request.

• Operate, maintain, monitor, and improve the performance and reliability of the website.

• Protect the Service against fraud, abuse, spam, automated attacks, and other security threats.

• Enforce our Terms of Use and comply with legal obligations.

We do not use your data for behavioural advertising, and we do not sell your personal information.

4. How Downloads and Files Are Handled

When you request a download, the requested media may be temporarily processed and stored on our servers only for as long as needed to deliver the file to your device. These temporary files are automatically and regularly deleted shortly after processing.

We do not maintain a personal library of your downloads, we do not keep permanent copies of the media you download, and we do not share your downloaded files with any third party.

5. Cookies and Local Storage

We use only strictly necessary cookies and similar technologies required for the website to function correctly and securely — for example, a session security token (CSRF protection). We do not use advertising cookies or cross-site tracking cookies. Because these cookies are essential to the operation of the site, they do not require consent under most privacy laws. You can block cookies in your browser settings, but parts of the Service may not work properly if you do.

6. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, we process technical data on the basis of our legitimate interests in operating, securing, and improving the Service, and to fulfil your request to download the content you selected. Where required by law, we will rely on your consent.

7. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may disclose information only in these limited situations:

• Service providers: trusted hosting and infrastructure providers that operate our servers on our behalf, under confidentiality obligations.

• Legal requirements: when we are legally required to do so by valid law, regulation, legal process, or governmental request.

• Protection of rights: to detect, prevent, or address security, fraud, or technical issues, and to protect the rights, property, or safety of our users and the public.

8. Data Retention

Temporary media files are removed automatically shortly after your download is delivered. Technical server logs are retained only for a limited period necessary for security and operational purposes, after which they are deleted or anonymised.

9. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction, including serving the website over a secure (HTTPS) connection. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Our servers may be located in a country different from where you live. By using the Service, you understand that your technical data may be processed in those locations, which may have data-protection laws that differ from those in your jurisdiction.

11. Your Privacy Rights

Depending on where you live, you may have rights over your personal data, such as the right to access, correct, delete, or restrict its processing, and the right to object to processing or to lodge a complaint with your local data-protection authority. Because we operate without accounts and hold only minimal, largely non-identifying technical data, our ability to identify an individual from that data is limited. To make a request, contact us using the details below.

12. Third-Party Platforms and Links

The videos you download originate from third-party platforms (such as YouTube, TikTok, Facebook, and Instagram), each of which has its own terms and privacy policies. This Privacy Policy does not cover those platforms, and we are not responsible for their content or data practices. We encourage you to review their policies.

13. Children's Privacy

The Service is intended for a general audience and is not directed to children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

14. Do Not Track

Because we do not track users across third-party websites for advertising, we do not respond differently to browser "Do Not Track" signals.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, technical, or operational reasons. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Service after any change means you accept the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you can contact us at contact@downloadin.online.